Customer Reviews:
| Showing reviews 6-10 of 10 | | « PREV | | |
 Nice Shoe May 2, 2008
Shoe looks really good with suits and other nice pants. The heel is slightly uncomfortable.
 Cloud 9 April 10, 2008
this shoe is so comfortable its like walkin on air. it takes wear and tear well which is a plus cause the roads in trinidad are quiet harsh for dress shoes on the whole. I'm quiet please with it, money well invested.
 Ken Cole Reaction Shoes--Poor Quality November 6, 2007
9 out of 10 found this review helpful
Hello. I bought a pair of Ken Cole Reaction Sim-Plicity Oxfords (Brown, size 11) and have found them to be of very poor quality. I've had them for 3 weeks, and both shoes' upper is tearing away from the glued-on sole. I don't abuse them--this is just from walking.
I wrote the company an e-mail, and it hasn't been personally returned after 2 days (though the automated response assured me it would be). I then called 1-800-Ken-Cole, and the customer service representative told me to return them (I pay shipping), and in 4-weeks or so, I'll get a repaired/replaced pair. So I get to walk around in flip flops or buy another pair in the interim? Ken Cole presents itself as a mid/high-end clothing company, but they are most certainly not. They should have directed me to the nearest retailer for a replacement pair.
So I have the following observations:
1. The quality of these shoes is not consistent with the $100 they cost.
2. Ken Cole doesn't stand behind their products like other mid/high-end companies do.
3. I will never buy another clothing article from this company.
4. I will never buy shoes on-line again; rather, I will buy from a reputable retailer like Nordstrom's.
Thanks for reading. I feel a bit better now!
Casual and Formal August 6, 2007
For the price I paid for these shoes, I am very, very satisfied with shoes, I polish them before I wear them, although they might not need it, the retain there shine for a long while.
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